Quik Internet of
Huntington Beach reserves the right to refuse service to any
person for inappropriate behavior. Our Customers agree to
follow these policies regarding use of Internet Services.
Currently these policies are prohibited but
not limited to:
-
- Any use which violates
any applicable local, state, or federal law of the
United States of America, including but not limited to copyright,
trade secret, or criminal laws.
- System abuse is strictly
prohibited. Quik Internet of Huntington Beach may
terminate or modify service immediately and may bill
for any resulting support charges if the client
engages in system abuse. Following is a list of
actions which are defined to be system abuse. This
list is non-exclusive; any action about which there is
any doubt should be referred to Quik Internet of
Huntington Beach for evaluation.
Actions which
constitute system abuse include, but are not limited
to:
- attempting to
circumvent user authentication or security of any
host, network, or account on Quik Internet of
Huntington Beach or the Internet system at all;
- attempting, in any
way, to interfere with or deny service to any user
or any host on the Internet;
- forging email or
USENET posting header information;
- sending large
numbers of unsolicited mail messages (i.e.
"junk mail"); this includes adding or
attempting to add addresses to any mailing list
without positive consent of the addressee.
- forwarding or
posting "chain letters" (multiple
forwarding) of any type;
- posting
inappropriate messages to USENET newsgroups e.g.,
posting large numbers of unsolicited posts
indiscriminately ("spamming"), or
posting encoded binary files to USENET newsgroups
not specifically named for that purpose;
- attempting to
cancel, supersede, or otherwise interfere with
email or USENET posts other than it's own;
- engaging in
harassment, whether through language, frequency,
or size of messages;
- using an account at
another provider to promote a Quik Internet of
Huntington Beach Web site in an abusive manner;
- using a Quik
Internet of Huntington Beach account or network
connection to collect replies to messages sent
from another provider which violate these rules or
those of that provider;
- reselling Quik
Internet of Huntington Beach services to third
parties who do not abide by these guidelines.
- Any use to make unauthorized
entry to other computers, computer information, or
communication devices or resources.
- Uploading files without
the consent of the copyright or site owner.
Should any action by any
Customer in violation of these limitations or policies
result in a disruption or interference with Quik Internet
of Huntington Beach or Quik International's network
operation, the Customer will be disconnected from further
service without notice.
Currently these policies require
but are not limited to:
- Payment in advance is
required for all plans and is due by the anniversary
of their signup date for the next
period of service. All sales are in monthly
increments. Monthly, semiannual, and
annual payment plans are available.
- Accounts choosing
billing method must send in the first month's payment
to the local Quik office at 10239 Black River Ct.,
Fountain Valley, CA 92708 or to Quik International
1927 Harbor Blvd Ste "A" in Costa Mesa, CA
92627 so that it is received within seven (7) days of
activation to maintain the account in good standing.
- Accounts choosing direct
withdrawal from their bank authorize Quik to apply
advance billing (next month billing) to their accounts
and commit to maintaining a balance sufficient to
cover all withdrawals.
- All accounts that are 30
days late on their payments will be put on hold
(denied access) until full payment is received. In the
case of returned checks Quik reserves the right to
wait until the new check clears the customers bank
before restoring service.
- All accounts that are 60
days late on their payments will be deleted from the
Quik server and the records sent to collection
and credit agencies.
- If a payment for any
monthly, semiannual, or annual plan is 30 days
or more past due, the payment will be applied to all
outstanding balances and late fees first. The standard
monthly rate in effect will be applied on all late
payments first, then the late fees. Any
remaining balance will be applied towards the next
month's payment at the standard monthly rate.
- FEES SCHEDULE:
A $10.00 fee will be assessed all
accounts 30 days past due on their accounts.
A $10.00 or 15% fee will be assessed for
returned checks.
A $10.00 fee will be assessed for declined
credit card payments.
A $50.00 fee will be assessed on all
accounts sent to collection.
- Quik Internet of
Huntington Beach may change any fee, rate, or package
upon seven (7) days notice.
- Customers
wishing to cancel accounts must email, call or write
the local Quik Internet office of that intention.
Monthly accounts automatically renew and charges are
due for the next month unless the Quik Internet local
office is notified of customer's intent to cancel. The
entire month's service is purchased no matter when
during the month the customer cancels.
- Upon
cancellation of an account by a customer, all unpaid
charges are immediately due and payable. An
account that is deleted from our system with current
charges unpaid is immediately sent to Collection
Agency. It is the customer's responsibility to
avoid the collection process by paying
immediately upon cancellation all unpaid charges
incurred, including all late fees, returned check
charges and credit card decline fees. Charges
will continue to accrue until all unpaid fees are paid
or account is sent to collection.
- In the case of domain
name hosting Quik Internet of Huntington Beach
reserves the right to withhold transfer of the domain
to another ISP if the accumulated fees for that site
have not been paid in full. Additionally, if
fees are outstanding more than 30 days Quik Internet
of Huntington Beach reserves the right to disable that
site and display on that site the reason for
disablement as non payment of hosting fees.
- Quik Internet of
Huntington Beach and Quik International have every
intention to keep all aspects of Customer accounts
private, but it is impossible for Quik Internet of
Huntington Beach and Quik International to guarantee
that any activity done while using it's service will
be completely private. Customers can increase their
level of privacy by using data encryption. Privacy is
not guaranteed. Customers are responsible for their
Internet accounts. Ask us to change your password
often to enhance security and prevent unauthorized use
of your account.
- Customers under 18 years
of age may not apply for this service without parental
approval.
- Customers specifically
agree to defend, indemnify, and hold harmless Quik
Internet of Huntington Beach and Quik International,
it's agents, officers, directors, employees,
successors, and assignees, from any claim, loss, or
damage, including costs and attorney fees, arising out
of or related to any act of omission of the Customer
under this agreement, including without limitation the
Customers causation of such damages or injury,
directly or indirectly, to any party.
Reasons for denying a
customer access to their account (account is on hold)
and/or disabling their domain hosting site include but are
not limited to: (hosting sites disabled for non payment of
hosting fees will have a sign to that effect displayed on
their site until fees are paid)
- Method of payment is
billing and no payment has been received 30 days after
the due date.
- Account is a new sign up
on billing method of payment and no payment has been
received at the local Quik office by the seventh day
after activation.
- Method of payment is
credit or debit card and card is declined, rejected or
bad account number.
- Method of payment is
automatic withdrawal from bank and check is returned
for insufficient funds or closed account.
- Method of payment is
billing and check is returned NSF (insufficient funds)
or account closed.
- Account has been
implicated in spamming or other illegal activities.
- Customer representing
account has demonstrated obnoxious or abusive behavior
towards other Internet customers, Quik employees or
services hired by Quik.
Troubleshooting
limitations:
When a customer calls Quik
offices for help with their computer configuration it is
assumed by Quik personnel:
- The customer assumes all
liability for the outcome.
- All software and
hardware involved is owned by and is the
responsibility of the customer.
- Quik employees will try
and help the customer but they are not experts in all
software/hardware combinations and are merely helping
at the sole request of the customer.
- Software distributed by
Quik is a Microsoft product and merely carries the
Quik brand.
- Quik takes extreme
precautions to ensure the quality of any software
distributed on writable media (diskettes. writable CD
ROM, etc) including virus scanning using McAfee Virus
Scan with the latest DAT files. However, once
software on writable media leaves Quik offices Quik no
longer has control of that software and the
customer assumes full responsibility for Quality
Control, including virus scanning, prior to
using the software.
- Quik neither produces
nor sells software and assumes no responsibility for
the accurate working of any third party software.
- Quik sells only
connectivity to the Internet and web site
hosting. The correct concern of troubleshooting
by Quik employees is limited to connection of the
customer to the Internet and web site hosting.
Agreement conditions:
- This agreement shall be
controlled by the laws of the state of California,
California courts shall have jurisdiction over this
agreement, and all litigation hereunder shall, be
tried in the state of California.
- The Customer shall
provide all equipment and telephone services necessary
for modem access to the service. Quik Internet of
Huntington Beach and Quik International shall not have
responsibility for any charges or tariffs related to
any Customer telephone connection or on-line service
of any entity accessed by or for the Customer.
- This agreement shall
continue from billing period to billing period until
terminated as provided herein.
- Quik Internet of
Huntington Beach may suspend service at any time, for
any or no reason, upon notice. No notice shall be
required in the event of non-payment or violation of
these provisions.
- Customers may terminate
this agreement upon notification of Quik Internet of
Huntington Beach. Termination will only be at the
Customers request if the Customer is not under the age
of 18. Legal Guardians of Customers under the age of
18 may terminate the account of Customers under 18.
Notification can be made by phone, mail, email or in
person to the local office only. Acounts cannot
be cancelled in any other manner.
- All amounts,
including late fees, credit (debit) card fees, check
return fees and collection fees, of accounts
terminated for non payment or illegal activity will be
sent to a collection agency for collection and to
credit hist. In the event that any account is sent
to a collection agency, the Customer may be liable for
collection fees and legal fees if any.
- The Customer understands
and agrees that the Internet is a conglomeration of
on-line data bases operated by distinct entities
having no business or legal relationship to Quik
Internet of Huntington Beach or Quik International.
Quik Internet of Huntington Beach and Quik
International do not have input whatsoever as to the
content of Internet data accessed via the service.
Customers are solely responsible for any value or
reliance it places on information obtained via the
Internet or this service. Information derived as a
result of this agreement is provided "AS IS"
and at the Customers own risk.
- The only warranty from
Quik Internet of Huntington Beach and Quik
International, which is subject to the terms and
conditions of this agreement, is to provide Customers
with access to the Internet, email, and Internet
website hosting. Quik Internet of Huntington Beach and
Quik International make no other warranties, either
express or implied.
- The Customer
specifically agrees that, in no event, shall any
liability accrue to Quik Internet of Huntington Beach
and Quik International as a result of this agreement
in excess of the Customer's monthly fee of any single
month during which any claim of liability arose. The
Customer agrees that the American Arbitration
Association will mediate all claims of liability.
- Upon request Quik
Internet of Huntington Beach and Quik International
will provide software for basic Internet access. Quik
Internet of Huntington Beach and Quik International
can make suggestions about other useful software to
use with a Customers Internet service. Other companies
develop the software. Quik Internet of Huntington
Beach and Quik International may not be held liable
for the use of any such software. All such use is at
the discretion of the Customer and is without
warranty, either express or implied by Quik Internet
of Huntington Beach and Quik International.
Quik
Internet of Huntington Beach
10239 Black River Ct.
Fountain Valley, CA 92708
Phone: (714)968-3049
Fax: (714)964-916
|